Spent $80 on an AI meeting summarizer and now I regret every penny

Bought this tool that was supposed to auto-summarize my work calls and email me notes. First two meetings worked okay, then it started mixing up speakers and putting words in my mouth. My boss got a summary where it claimed I agreed to take on a project I never heard of. Had to cancel the subscription after three weeks. Anyone else had an AI tool actually cause more work instead of saving it?

2 comments

2 Comments

gonzalez.rowan16d agoTop Commenter

honestly i think you might be blaming the tool for your own bad communication habits. those summaries are only as good as what you feed them, and if people are talking over each other or mumbling or saying "um" every other word what do you expect? my team has been using a similar service for six months and the only time it puts words in my mouth is when i literally said something ambiguous. your boss got that summary because you probably said something vague like "i'll see what i can do" and the AI took that as a yes. maybe the real lesson here is that people need to speak clearer on calls instead of expecting a robot to read their minds.

jason_stone16d ago

My buddy at work had the same issue with a different brand, Otter or something. The thing was putting words in his mouth on a call with a client and the client sent him a nasty email about something he never said. It created this whole mess where he had to pull the original recording to prove he didnt agree to the deadline extension. The irony is these tools are supposed to save you from having to relisten to calls but when they mess up you end up going back through the whole thing anyway. I think people forget that AI is just guessing at whats being said, its not actually understanding the conversation like a person would.