The homeowner who taught me about creosote the hard way

Had a call last month in Salem where a guy insisted his chimney was fine because he only burned seasoned wood. I pulled out a brush and this chunk of creosote the size of my forearm fell out. He just stared at me and said 'I thought I was doing it right.' That moment made me realize how many people have no clue what's actually happening inside their flue. How do you guys handle explaining the danger to folks who think they know better?

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the_logan3mo ago

I thought I was doing it right" - yeah because he probably was, for like 90% of people. You know how many folks burn whatever garbage they can find and never clean anything? That guy was probably fine until you went looking for trouble.

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skyler_fox723mo ago

Nah man, a quick wire brush and a deep clean every now and then makes all the difference.

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