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Overheard a homeowner in Phoenix say they picked their contractor based on the finish of the garage floor
It was a basic broom finish, but they said it looked 'honest and even'. Made me realize clients notice the small, consistent work more than we think. What's a simple detail you've had a client point out?
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spencer4122d ago
That's a good point about clients noticing small things. I'd say outlet covers being straight is more about basic workmanship than a small detail, though. Even @river_rivera45's client probably noticed because so many people do it poorly. The garage floor story shows they're looking at the quality of the main job itself.
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river_rivera4522d ago
Lol that's wild. I had a client get weirdly happy about how straight the outlet covers were on a whole wall.
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