Heard a client say I 'just push cream on faces' and it stung worse than any chemical peel.

I was booking her next appointment and she casually said it to her friend on the phone, so I took a beat and asked her what she thought I actually did during a 60 minute session, has anyone else had to defend their whole scope of practice to a regular?

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tylerlane1mo ago

Pin them down with one question - "What do you think I'm doing for that hour?