See it everywhere now that I'm paying attention. People touch their phones way more than each other. Watch a couple at a bar sometime. They're side by side but nobody's hand is on the other person. Just scrolling. @lindaw12, your client's story really hits home how we treat touch like a transaction instead of something human. Makes you wonder how many people are walking around touch starved and don't even know it.

The 30-second sketches really force you to stop overthinking and just feel the movement. That's where the magic happens, when your hand learns to follow the energy before your brain gets in the way.

Hmm, I actually have the opposite take. Vague questions sometimes work better for me because they leave room for people to bring up what they found interesting. If I ask something too specific, the conversation can feel forced or like I'm steering it toward one thing.

Funny you mention that... a buddy of mine went last Wednesday and said the same thing at first, thought the guy was just off. Then he noticed the bastard actually forgot to tighten a bolt on the handle after he swapped out the face. Made this weird clanking noise every time he swung it, almost lost his grip on a hot piece. It's a real mixed bag out there, you never know who you're gonna get.

@ninasingh probably made better coffee with that sock than my $30 drip machine ever did.