Customer complained my coax bends were too tight so I redid 8 runs yesterday

She said the 90 degree bend looked like a kink waiting to happen and honestly she was right. Has anyone else had to redo work because a homeowner pointed out something you overlooked?

2 comments

2 Comments

kair651d ago

You said 'the 90 degree bend looked like a kink waiting to happen' and honestly she was right." Yeah, but hold on. I mean, is a tight bend always a problem? Coax is pretty forgiving compared to like fiber or something. And if the customer is just a homeowner and not an engineer, they might be nitpicking based on a picture they saw online. 8 runs is a lot of work to redo just because someone thought it looked too sharp. Ive seen plenty of tight bends that work perfectly fine for years.

jessew831d ago

Yeah but here's the thing @kair65, I've done some pretty dumb stuff myself and it still worked. I once ran coax along a ductwork edge with a bend so tight it looked like a pretzel. Worked fine for like five years until they remodeled and pulled it out. So I get that a 90 degree bend might look bad, but in practice it's not always a deal breaker. And honestly, if the homeowner is just nitpicking from a YouTube video, I'd rather tell them to chill than rip out eight runs and eat the cost.