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Customer told me my self-leveling sealant was wrong for their fiberglass entry door

Been doing cable entry seals the same way for 5 years. Last Tuesday this old electrician watched me prep the conduit boot and said I was using the wrong stuff. He said self-leveling sealant drips off vertical fiberglass and leaves gaps. Switched to a non-sag polyurethane on his advice. Checked back yesterday and the seal is holding perfect. Anybody else been using the wrong sealant on certain door materials?
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