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Had to pick between a full reimage or a deep malware hunt on a family laptop

The machine was crawling, and the owner said they couldn't lose their photos. A full Windows reset would have been the fast fix, but I spent about 4 hours running scans and manually digging through AppData instead. Found a nasty bundle hiding in the temp folders. Got it clean and kept all their files in place. Anyone else ever go the long way to save a client's data when a wipe was easier?
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2 Comments
kai602
kai60225d ago
Honestly, that sounds like a huge waste of your time.
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nora_coleman69
Hey kai602, but that trust is priceless.
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