A $2,000 mistake I made by not checking my auto-pay

I had a credit card payment set up on auto-pay from a checking account I closed. I missed the failed payment emails for two months, and the late fees plus interest hit over $2,000. It was a bad week of phone calls and scrambling to move money. Has anyone else had a simple auto-pay setup turn into a big problem?

2 comments

2 Comments

spencer_kim8524d ago

Honestly, that "bad week of phone calls" sounds way too familiar. I had a similar mess with a gym membership. Tbh, calling them directly and explaining the closed account got most of the late fees waived. I had to pay the missed months, but they dropped the penalties after I set up a new payment right then.

keith27923d ago

My buddy got hit with $200 in late fees from his old cable company after a bank switch. He recorded the call where they said the account was clear, sent them the audio file, and they wiped the whole thing clean.