Got a review request from a shop in Nashville that turned out to be 14 months old
We got a Google review request last Tuesday from a client in Nashville who said they were ready to leave feedback on our site audit. I clicked the link in their message and saw the timestamp said the audit was done 14 months ago, which means they sat on it for over a year before anyone followed up. Does anyone else track how long it takes a client to actually act on a review ask, or is that just me being nosy?