My worst week ever started with a glowing review for a new AC unit.

Last Tuesday, I posted a 5-star review for a high-end mini-split I installed in my own house. By Friday, I had three calls from people who bought the same model based on my write-up, and every single unit had a faulty compressor right out of the box. I spent the whole weekend doing warranty swaps instead of my paid jobs. It felt awful because I trusted my own experience. Has anyone else had a review blow up in their face like that, where your good faith recommendation turned into a mess for other people?

2 comments

2 Comments

carter.reese13d ago

warranty swaps" sounds like you took on the manufacturer's job for free.

felix_lane813d ago

Yeah but "warranty swaps" makes it sound way worse than it is. Like carter.reese said, that's the company's problem, not yours. You just got unlucky with a bad batch, it happens.