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Pro tip: A guy at the hardware store saved me from a bad review I almost wrote.
I was in line at Ace Hardware last month, ready to return a drill bit set I thought was junk because it kept slipping. I told the older guy behind me I was going to give it a one-star review online. He just asked, 'Did you try it in a keyless chuck or a keyed one?' I had only used my keyless drill. He explained that some bits just don't grip right in those, and to try the old keyed chuck drill in my garage. I did, and the bits worked perfectly... I was totally wrong. Has anyone else almost posted a bad review over user error?
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andrew64615d ago
Glad it worked out for you, but I see it the other way. If a tool only works with specific, older equipment, that's a design flaw. Most people have moved to keyless chucks. The product should work with common tools, not just the ones in your grandpa's garage. A bad review would have been fair warning to other buyers. Companies need to make stuff that works for how people actually use things now.
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