Used to swear by hair oils but now I think they're mostly a scam... or am I wrong?

I was totally convinced for years that argan oil, coconut oil, all that stuff was doing something real for my clients' hair. Then I had a client 3 months ago who came in with this greasy buildup mess from using too much product and a stylist at a salon in Spokane told me most oils just sit on top of the hair and don't actually hydrate. Said water based leave-ins are the real deal. But I also see plenty of people with amazing results from oil treatments. So which side is right? Anyone here have a moment where they flipped on a product type?

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