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Warning: I picked the wrong drafting software for a big city permit job

I had to choose between two programs for a full set of commercial shop drawings for a permit in Denver. One was the old software I knew inside out, but it was slow with big files. The other was a newer program everyone said was faster, but I had only tried it on small projects. I went with the new one because the deadline was tight. Big mistake. The file crashed three times on the second day, losing hours of work each time. I had to call their support line and wait on hold for 45 minutes. In the end, I switched back to my old software and worked a 16 hour day to catch up. Has anyone else had a program totally fail you on a major deadline job? What do you use for big, complex sets now?
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3 Comments
martin.margaret
martin.margaret18d agoTop Commenter
Oh man, I feel this in my bones. I tried a new photo editing app for a huge wedding gallery once, lured by the speed claims. It ate twelve hours of color corrections right before delivery. The auto-save was a lie. I had to go back to my old, slow program and pull two all-nighters. That sick feeling when the progress bar just freezes... never again.
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wood.zara
wood.zara18d ago
Ugh that's the actual worst. Had something similar happen with a video editor that promised faster exports. Crashed during the final render of a 20 minute project, corrupted the whole project file. That hollow panic is something else.
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davidwright
Did you ever get an apology from their support?
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