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Had a bride breakdown during her trial yesterday

She started crying because I used a different brand of setting spray than what she saw on TikTok, and I had to talk her down for 20 minutes. Has anyone else dealt with clients getting super specific about products that aren't even on your menu?
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2 Comments
fiona737
fiona7371mo ago
@mason499 probably right but crying over setting spray is a bit much.
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mason499
mason4991mo ago
Sometimes telling them exactly what's in your kit shuts down the debate real quick.
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