Just learned that a local agency I was looking at has a 40% staff turnover rate

I was doing some deep digging on a marketing agency here in Phoenix, one that gets a lot of good press. I was considering them for a project. I found a site that tracks employee reviews, and I saw a stat that floored me: their yearly staff turnover is around 40%. That's huge. All their public case studies look great, but that number makes me wonder about the real culture and how projects get handed off. If the team working on your account is always new, can the quality really stay consistent? On the other hand, maybe that's just the nature of the fast-paced agency world here. I'm really torn now. Has anyone else made a choice based on an internal stat like that, and did it turn out to be a red flag or not a big deal?

2 comments

2 Comments

brookep276d ago

That turnover rate is a massive red flag... it's not just about agency life. I see this everywhere now, from coffee shops to my kid's school. Places that look shiny on the outside are often a mess behind the scenes because they can't keep people. That constant churn means no one ever really knows your project or builds up real skill. I'd run from that agency, not walk.

jamierodriguez6d ago

Honestly read an article last week that said high turnover is now the biggest hidden cost for a lot of businesses. They spend so much on hiring and training but the work quality tanks because nothing gets done right. Tbh it just makes the whole place feel temporary, like nobody really cares. You hit the nail on the head about no one building real skill. It's all surface level and then they bounce. That agency sounds like a total burnout factory.