Had a customer bring in a 1980s boombox last week and tell me 'the magic smoke got out', which honestly made my day

3 comments

3 Comments

What's so funny about a broken piece of electronics? That phrase is just a lazy way for someone to avoid explaining what actually went wrong. It wastes the technician's time trying to figure out the real problem. Honestly, it sounds like the customer thought they were being cute instead of just giving you the facts.

kim.grace2mo ago

I mean, isn't the point that they're just making a joke about it being totally fried? Like, do you actually want a full technical breakdown from a random customer?

betht321mo ago

Oh come ON, lighten up! That phrase is a classic inside joke for people who fix things. It's not about hiding the problem, it's about having a laugh over a dead piece of gear. The tech can still run their tests, but now they get a smile too. Taking everything so seriously is how the fun gets out.