PSA: Should we fix old gear or just tell people to buy new? I got split on this last week at a local shop.

Last week at a friend's repair shop in Austin, a guy brought in a 2012 Samsung TV with a blown power supply. My buddy quoted him $85 for the part and labor. The guy laughed and said he could get a used 4K set for $120 on Facebook. I argued we should fix it because it's less waste and the picture is still solid. But my buddy pointed out that most people don't care about e-waste, they just want the cheapest option. So where do we draw the line as repairers? Do you guys push back and fix old gear even if it costs close to a replacement, or do you just hand them a referral to Best Buy? Has anyone else dealt with this argument at their own bench?

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1 Comment

laura9401h ago

Settle down, it's just a TV not a moral crisis.