How long did it take before you noticed which details actually pulled people in versus the ones you thought mattered? Sounds like the 40th use thing hit a nerve that "works great" never could.

Whoa, you put a hot flat iron that close to your eyeball?!

The negative reviews are the ones I read first now, every single time. That tip about sitting on the floor model for 10 minutes is solid, but it only tells you how it feels new, not how it holds up. I learned that the hard way with a recliner that gave out in three months. What I do now is search the brand name plus "flatten" or "sag" and see what pops up, way more useful than the star rating. Also, check the return policy before you buy anything, some stores will charge you a restocking fee just for breathing on the couch. Good call trusting your gut on that one, $400 is a lot to lose over a pillow top that turns into a pancake.