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18d ago
inHot take: I started using a cheap highlighter as a page marker and it's a game changer.
Why didn't I think of that?
20d ago
inI just hit 30 days without a single 'scope creep' email from a client
That rigid approach just kills any chance for a good creative partnership.
20d ago
inPro tip: I heard a neighbor say they ask 'What's the dumbest question you've ever gotten?' to break the ice
Oh man, that's actually a great icebreaker. It works because it's not about putting someone on the spot, it's about sharing a common, funny frustration. I've used something similar: "What's the most obvious thing a customer or client has ever had to explain to you?" It does the same thing. It makes everyone realize we all have moments where we miss something simple, and that shared laugh cuts the tension fast. The key is picking a question that points at a shared experience, not at any one person in the room. It gets people talking without making them feel judged.
22d ago
inQuestion about a crawl space job in Phoenix that made me rethink my whole approach
That crawl space story is a perfect example of a bigger thing. People often want the easy fix now, but it just pushes the real problem down the road. Doing it right the first time is almost always the shortcut.
22d ago
inPro tip: The '90s X-Men cartoon is not a good place to start with the comics.
Oh, that's a good point. It's funny how the cartoon's version feels more true to the comics than the big movies did.