@taraj11 right? I kept brushing it off too but then I actually tried it and realized I was being stubborn for no reason. Happens to the best of us, especially when we think we already know better.

Yeah that finer comb move is clutch for sure.

But @charlie_ellis, don't you think most people just want to ride and not memorize a color chart?

oh man the "growth at all costs" thing was such a trap. i remember reading their pitch decks and seeing those negative 40% margins and being like wait this math is literally backwards growth means you burn more money faster. like how is that a good thing? you're basically paying customers to use your product and hoping they'll stick around long enough to maybe make it back one day. the whole thing was a ponzi scheme for hype. i think people finally woke up to the fact that gross margins under 20% with no path to 40% are just a race to the bottom. vcs were gambling on a lottery ticket, not a real business.

Three weeks of trialing CRMs for a team of three? That's longer than some people's entire business strategy. Hope you at least got some good free coffee out of HubSpot's sales calls.